Privacy Policy
At Lithium Lawn Co LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a service quote, or interact with our property maintenance services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms described herein.
1. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Information") to provide lawn care estimates, schedule services, and communicate with you.
A. Information You Provide Directly
Contact Details: Name, email address, phone number, and physical billing/service address when you fill out a quote form, contact us, or sign up for services.
Property Details: Photos, property dimensions, or specific service requests provided for estimating purposes.
Payment Information: Payment card details or bank account information processed securely through our third-party payment providers (we do not store raw credit card numbers on our servers).
B. Information Collected Automatically
Device & Usage Data: IP address, browser type, operating system, referring URLs, and interaction data collected via standard cookies or analytics tools when you visit our website.
2. How We Use Your Information
We use the information we collect for business purposes, including:
Generating instant or custom lawn care estimates and quotes.
Scheduling, performing, and managing property maintenance services.
Sending transactional communications, such as booking confirmations, invoices, and service reminders.
Responding to inquiries, customer service requests, and feedback.
Improving our website, service offerings, and local marketing efforts.
Complying with applicable legal obligations and enforcing our service terms.
3. Mobile Terms & SMS Communication (TCPA Compliance)
If you provide your mobile phone number through our online estimator, contact forms, or direct communications, you consent to receive transactional and operational text messages (such as service schedule updates, quote follow-ups, and invoice notifications) from Lithium Lawn Co LLC.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.
Help: Reply HELP for assistance or contact us directly at [Insert Business Email].
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
SMS Consent Privacy Protection:
No mobile information or SMS consent will be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following limited circumstances:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., payment processors, website hosting, CRM software, and automated scheduling tools). These providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of Lithium Lawn Co LLC, our clients, or others.
Business Transfers: If our business undergoes a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to analyze web traffic and optimize your user experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your place of residence (including under Texas privacy statutes), you may have the right to:
Access the personal information we hold about you.
Request the correction or deletion of your personal information.
Opt out of marketing emails or SMS communications at any time.
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to external sites (such as social media profiles or payment portals). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated date at the top of this page indicates when revisions were last made. Your continued use of our website or services following an update signifies your acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lithium Lawn Co LLC
Email: Support@LithiumLawnCo.com
Phone: 956-212-1333